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Civic Patches
Open Source · Public Sector

Software for
digital government

Civic Patches develops and operates open software for municipalities and public organisations.

Handle citizen reports, digitise applications and connect existing systems.

Explore our products Get in touch
  • OPEN SOURCE
  • OPEN STANDARDS
  • BASED IN BRÜHL
Mark-a-Spot: dashboard for handling municipal citizen reports
Inside Mark-a-Spot: handling citizen reports in public administration.

Our products

From report to response,
from application to decision

Civic issue reporting · Request management

Mark-a-Spot

The open-source reporting platform for municipalities. Connects citizen reports with the people handling them in public administration.

Discover Mark-a-Spot

Get started with the hosted service: via CivicSpot

Online forms · Digital applications

beantragt.ai

For public administration and organisations: existing forms become digital applications and manageable cases. From submission and follow-up questions to handoff to the back-office system.

Discover beantragt.ai

References

Municipalities and utilities using our software

Selected Mark-a-Spot references

  • Landeshauptstadt München
  • Bundesstadt Bonn
  • Wirtschaftsbetriebe Duisburg
  • Kommunalbetrieb Krefeld
  • Stadt Kamp-Lintfort
  • Stadt Dorsten
  • Stadt Bleckede
  • Landkreis Lüneburg
All references at Mark-a-Spot

Product principles

Open software
that fits the structures you have

Open source

The source code is open. Municipalities can operate the software themselves and commission others to develop it further.

Open standards and interfaces

Our software connects existing systems. Mark-a-Spot uses the open Open311 standard, for example.

Mark-a-Spot and beantragt.ai integrate with AI-based assistant systems through the Model Context Protocol (MCP).

Municipal autonomy

Each municipality determines how it works. Mark-a-Spot and beantragt.ai adapt to local administrative structures.

  • Scope
  • Responsibilities
  • Processes
  • Configuration
  • Operating model

Processes remain under local control. We do not impose a single central template.

Company

A small team near Cologne, Germany,
where you talk directly to the developers

Civic Patches is a specialist software company based in Brühl, Germany. We have been developing software for the public sector since 2011.

We fix broken IT.

We connect processes, create open interfaces and keep developing our software for the long term.

Contact

What is your municipality working on?

Citizen request management, an existing form or a question about integration: write to us.

Get in touch

Or call us: +49 2232 568061